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payment and shipping

payment and shipping

payment and shipping

payment and shipping

The following conditions apply:

Shipping policy

The delivery takes place within Germany, in the EU countries and worldwide.

By default, shipping of the goods is only possible in the countries listed above. Depending on the scope of your order, the shipment will be made by DPD, DHL or by freight carrier. The respective shipping costs are explained further below.

If you wish to ship to another country, outside the EU, then please write us an email before ordering (goldhartwig@gmx.de) and please tell us the article with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice, if we can also ship to the desired country and you - should a delivery to the desired delivery address be possible - notify the shipping costs, as we have to ask the shipping option and the cost in advance with our shipping partner

We do not ship to pack stations.

Shipping costs include all expenses for packaging and shipping (including VAT)

Deliveries within Germany:

flat rate shipping costs 4.95 €

Express delivery: 15,00 €
Conditions for express delivery:
Max. Weight of the shipment 1.000g.
For express delivery order Monday to Friday until 14:00 o'clock the dispatch takes place the same day, otherwise the following working day.
 

Deliveries to other EU countries:
Shipping costs EU-foreign countries: fixed shipping costs 9,90 Euro

The total shipping costs will be displayed in the shopping cart for order completion

 

Worldwide shipping:

flat rate shipping 32,00 Euro

 


delivery times

Information about the calculation of the delivery date

The deadline for delivery begins with payment in advance by bank transfer on the day after issuing the payment order to the referring bank or other types of payment on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.

If you have ordered articles with different delivery times, we will ship the goods in a common shipment, unless we have made any deviating agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.

terms of payment

As payment methods can be used:

Prepayment by bank transfer (1% discount on the total value of goods)

Payment by PayPal (up to max. Order value 500,00 Euro)

Payment by invoice (only for regular customers up to 250.00 Euro order value)


 

Payment by check or Western Union is not possible and will not be accepted

If you have questions you will find our contact details in the imprint.